News | Jun 28, 2023 9:28:55 AM
We measure our current customer satisfaction and loyalty by NPS (Net Promoter Score) survey. It is done twice a year that helps us to improve our processes throughout the year. We want to thank you for submitting your scores and especially for giving us open comments about how we did. This interaction is really important for us and develops us further - so kindest thank yous to all of you!
In our recent NPS survey, completed during May - June 2023, we got a score of 37 that is above the average within our industry.
Here are some of the comments we received from the survey:
- "Ease of configuration and use, wide variety of product offerings, high security."
- "Simple setup, easy to manage, great support!"
- "TOSIBOX is a reliable and secure system that is easy to install."
- "Easy to install and scale up."