Customer Success Stories | Jan 3, 2020 12:00:00 AM
Leading ski lift manufacturer Leitner-Poma of America standardizes on TOSIBOX® technology developed by Tosibox Oy to secure global network of transportation systems.
Leitner-Poma has installed more than ten thousand transportation systems in sixty-one countries, and safely transport eight million passengers each hour. Reliable operation of transportation equipment is essential, but as with all machines, issues are expected to arise from time to time. If a lift at a remote location has issues or is down, Tosibox provides secure remote access to diagnose what is wrong. Previously there was no consistent way to get to the machines around the world. Leitner-Poma found that using hand-made, traditional Cisco-based IT-networking was not scalable per their needs or operationally feasible. Remote access became difficult to set up, use and maintain. Moreover, connection reliability was an ongoing challenge.
The old system was constantly requiring Leitner-Poma to thinker with it to keep it connected. ”The way we used to do it was just painful. Then we went to Tosibox. You plug in the Key, click, click, and BANG. You are connected,” said AJ Egli, IT Network Admin at Leitner-Poma of America. Leitner-Poma discovered the patented TOSIBOX® technology that provides a consistent and standardized VPN access anywhere in the world in 5 minutes and without special IT skills.
TOSIBOX solution has been a game changer for Leitner-Poma’s team, making their job easier and less time consuming. By using TOSIBOX, they have been able to save time and have more time fixing their ski lifts, gondolas, trams, and so on. TOSIBOX is also used to maintain secure access to Leitner-Poma’s global network of systems. Leitner-Poma now enjoys more reliable connectivity than before, and there is no longer the concern about whether it will connect or stay connected. The company is standardizing on TOSIBOX as the connection solution for securing its global network and has been able to maintain over 99% uptime.
Instead of spending time on IT, they can now simply fix issues and get the customer’s lift back to making money, which even makes for happier customers. “Thanks to the accelerating development of technology, human life will change more over the next 30 years than in the previous 300 years. In this era of the Internet of Everything, the ubiquitous technology changes customer expectations – even for the uptime of ski lifts. Our mission is to change the world by simplifying secure digital connections, and the disruptive TOSIBOX technology offers ways to ease the work of technicians around the world,” says Jarno Limnéll, CEO at Tosibox.
TOSIBOX® Lock and Key create a secure point-to-point connection between the machine and user that allows effortless troubleshooting. Remote access is established simply by plugging in the Key to a computer’s USB port and logging in to the TOSIBOX® Key software to connect.
To learn more about the solution, please contact our sales team.
About Leitner Poma
Leitner-Poma of America offers a complete line of cable transport systems, including surface lifts, chairlifts, gondolas, MiniMetro® urban transport, trams, inclined elevators and industrial trams. Experience and flexibility allow the company to design, engineer, manufacture and maintain transportation systems which are precisely adapted to the customers’ changing needs; including electrical and mechanical upgrades, technical support, gearbox inspections and repairs, and installation for systems throughout North America. www.leitner-poma.com