Our Operations & Technical Support Ray Balaster started working at Tosibox in July 2019 and is located in the USA.

How would you describe your job to a 7-year-old?
I help people connect their things to other things.

How did you end up working at Tosibox?
I was the first-ever North American user of Tosibox. When I discovered Tosibox, I was looking for a better way to make a secure remote connection to our equipment. I started Googling, but only after I had exhausted the typical “solutions” did I stumble upon Tosibox. When I read the description, I knew that it would solve the problem I was having exactly. I stayed in touch with the company, and when the time was right for both myself and Tosibox, we connected on a more formal level, and I joined the team officially in 2019. 

What is the best part about your job/working at Tosibox?
Solving people’s problems. I also find it refreshing to work with and learn from people worldwide. It gives me the opportunity to see things from a different perspective.

Whom would it be if you had to swap places with a colleague for one day?
Our IT-System Administrator Janne, but only if I also acquired all of his knowledge, because he knows almost everything there is to know related to our products.

Could you tell us one thing that only a few people know about you?
I can’t type. I actually got kicked out of the keyboarding class for hacking into the school’s network.

Fun fact about yourself?
My wife and I are outfitting a 44-foot cutter-rigged sailboat in which we plan to travel the world. Maybe in ten years, it’ll be done.