Customer Success Stories | Feb 17, 2022 4:17:54 PM
Electro Beyco is a company with 40 years in the market, delivering electrical and mechanical solutions to industry. Electro Beyco is a family company directed by the second generation, who have driven the company in the direction of automation and control in the past 10 years.
The local government-run water distribution system in Costa Rica needed a connectivity solution for real-time data acquisition. Previously, personnel was going to the pressure points distributed around the city to collect the data manually. All this traveling was costing them more than $10K per year.
NO VISIBILITY INTO DATA AND TRENDS
The measurement points had no internet connection and based on geography, there was no possibility for radio communications.
With no visibility into the data and trends, asset failure was not predictable, there was no information about critical points with too high or too low pressure, and most importantly the behavior and trends of water consumption were not taken into analysis. Consumption or increases in leakage in the water network could therefore not be predicted and system efficiencies could not be maximized.
The measurement points had no internet connection and based on geography, there was no possibility for radio communications. The solution needed to be easily installed and they didn’t want to involve complicated or expensive 4G cellphone chips or Telecom APNs. But more important was the security of the network in case of cyber-attacks.
The project comprised 14 sites monitoring pressure, two sites monitoring tank levels, and one point monitoring chlorine. Five users were connecting to the system by workstations and cellphones.
FROM PEN AND PAPER TO SMART ANALYTICS
A TOSIBOX® Lock 500 was installed at each site, creating secure infrastructure to enable the local water ecosystem including an AVEVA Intouch Edge SCADA system that enables AVEVA Insight cloud services and artificial intelligence for the analysis of the data.
TOSIBOX® Lock 500 is the next-generation connectivity device that was chosen for its high-temperature enclosure since it is exposed to direct sunlight. The Lock 500 also provided a 4G network connection. For service and maintenance, remote user access is established using TOSIBOX® Key.
TOSIBOX® technology was easy to set up and has worked well. The local distributor, NV Tecnologías is always available and attentive to Electro Beyco’s doubts.
Adopting TOSIBOX® technology has increased the speed of development and implementation time of technicians, because they no longer need extra support from other departments. The information obtained using TOSIBOX infrastructure has already helped solve problems in two pressure regulating valves, where the average expenses from damage to the water network without one valve are estimated to be around $25K.
Technicians no longer need to go out to the field and take measurements on paper – instead they use their time in other tasks, saving around $10K a year. The estimated ROI for commissioning TOSIBOX® is less than a year.“We have developed a project for monitoring variables such as tank levels, service pressures and residual chlorine through the AVEVA platform. This has allowed us to constantly maintain optimal monitoring in the aqueduct and thus avoid damage due to malfunction, directly impacting the quality of service provided to more than 45,000 people and promoting public health.”
- Ensuring secure infrastructure for a critical water distribution ecosystem.
- Real-time data and alarms made available with the 4G network without any failures in communications
in the past 10 months.
- Layer 2 remote user connections to the field equipment for programming or troubleshooting.
Electro Beyco is a company with 40 years in the market, delivering electrical and mechanical solutions to industry. Electro Beyco is a family company directed by the second generation, who have driven the company in the direction of automation and control in the past 10 years. Our staff is composed of 32 talented people. We are located at the north of Costa Rica and serve requirements of the whole country.
- Remote access has enabled technicians to save their work and travel time.